Shipping Policy

Shipping Address

MyTarp.com are not able ship to P.O. Box addresses, or APO, FPO or similar addresses via UPS, FedEx or Freight Shipping. This is because UPS, UPS Freight, FedEx, FedEx Freight and many other Freight Carriers do not ship to P.O. Box addresses, APO, FPO, or similar addresses.

Commercial Address Classification

The classification of a commercial address is determined by shipping carriers. A business located in a residential structure is not a Commercial Address. For example, a home business located at a residential property is not a Commercial Address. In case there is an incorrect Commercial Address classification in an order's shipping address, customer agrees to pay any additional shipping charges or order may be cancelled.

Shipping to Military Addresses Overseas

For shipments to military addresses overseas, MyTarp.com ships to military supply transit centers throughout the country which in turn ships to APO, FPO, overseas military bases and battle fields such as Iraq and Afghanistan.

MyTarp.com solutes all brave military man and woman, especially those brave man and women deployed overseas who are protecting our country and those brave man and woman fighting in Iraq and Afghanistan.

When Charges are Billed to Your Account

The total charges of an order is billed to your credit card account at the time of your placing the order with us, unless special payment arrangement has been arranged. The immediate application of order charges is to combat on-line order fraud.

Shipping Date

Shipping dates vary with items. Please see individual items for shipping date information. In an unlikely situation where an item is out of stock, we will notify you the out of stock status as soon as possible. We may cancel an order and refund the purchase if an item is out of stock or discontinued. There is no guarantee of shipping dates or delivery dates.

Shipping Methods

MyTarp.com ships orders using UPS, UPS Freight and other Freight Carriers. When orders weigh over 150 pounds, there may be option of freight shipping. When you check out, you choose a specific shipping method. MyTarp.com cannot be responsible for a UPS or freight shipment's delivery date or delivery time frame. Although UPS, UPS freight or other shipping carriers deliver most shipments on time for a specific shipping methods, a delivery date or time frame is not guaranteed.

MyTarp.com reserves the right to change shipping method from customer selected to a comparable or faster shipping method. Furthermore, for large, heavy or bulk orders, MyTarp.com reserves the right to change shipping method from regular UPS to Freight Shipping.

Orders of Flat Rate Shipping method may be shipped using a variety of actual shipping methods. Transit time of Flat Rate Shipping Method is not guaranteed.

If you ordered multiple items in an order, some items may be shipped separately. If you placed multiple orders, some orders may be combined and then shipped.

Freight Shipping Prices or Shipping Quotes are approximate and subject to revisions. In some instances, we may not be able to find shipping carriers to ship customer destinations at a reasonable cost, for example, remote areas, islands and outlying banks. In these instances, orders will be cancelled and refunded.

MyTarp.com Free Shipping Offer

MyTarp.com offers Free Ground Shipping on select products to shipping addresses in 48 Contiguous US States. When the Free Shipping Offer is available to a product, you will see a Free Shipping MyTarp.com Free Shipping on the product information page. Please visit MyTarp.com Free Shipping page for details and restrictions.

How are shipping and delivery dates calculated?

Delivery estimates are calculated by taking the estimated shipping date and adding the time it takes a package to travel from our facilities to your shipping address, based on the shipping method you have chosen.

Time to get your stuff = Order Processing Time + UPS or Freight transit time

Order processing time varies with each product and is specified on each product page. Custom orders can take more business days to ship. All number of days specified are business days, which exclude weekends and holidays. If you have questions or concerns about shipping of your order, please contact us by email or phone.

Waiting Period and Delay of Larger Orders

For orders of larger amounts or bulk orders, there maybe be additional approximately 1 to 4 weeks waiting period between order's placement and time order leaving warehouse.

Rush Shipping is Not Available

Due to inventory fluctuations, there is no Rush Shipping option available.

Contiguous United States

The contiguous United States are the 48 adjoining U.S. states on the continent of North America that are south of Canada and north of Mexico, plus the District of Columbia. The term excludes the states of Alaska and Hawaii, and all off-shore U.S. territories and possessions, such as Puerto Rico. Contiguous United States also exclude any US oversea post office boxes such as APO, FPO, DPO etc. On items with free shipping to contiguous United States, MyTarp.com reserves the right of interpreting whether the address is within contiguous United States.

Shipping Fees

MyTarp.com ships using UPS, UPS Freight, and other freight carriers. When you check out, after you choose a specific shipping method and enter your shipping address zip code, the shipping charge will be displayed.

When shipping address is incorrect or undeliverable, or buyer or buyer's designated receiving agent refuse to or is unable to accept UPS, FedEx or freight or other other shipment packages, shipping fees cannot be refunded. Shipping charges must be paid again to reship orders that were undeliverable.

Shipping Address Correction Fees

After order has been shipped, shipping address correction due to customer mistakes or customer incorrect information will incur $10 per piece UPS address correction fee, or freight carrier address correction fees, which may be higher. The address correction fee is charged by UPS and shipping carriers, not MyTarp.com.

Shipping Tarps to Canada

Orders shipping to Canadian customers are usually shipped via UPS or FedEx Freight for tarps order to Canada. To select USPS shipping option, simply add your items to shopping cart and check out and fill out your complete Canadian shipping address. Once your Canadian shipping address is fully entered, you can then select from available shipping method.

Tariffs, Taxes and Custom Fees For Orders Shipping To Outside of US

Customers are responsible for ALL tariffs, taxes, custom fees, custom brokerage fees for orders shipping to destinations outside of 50 states of USA. Customers must pay any and all tariffs, taxes and fees imposed by governments and must also pay shipping carriers any custom brokerage and processing fees to secure release of shipments. MyTarp.com is NOT responsible for any tariffs, taxes or fees imposed by governments or shipping carriers.

How will incorrect information provided at checkout affect my order?

Incorrect information provided during checkout or placing of an order such as incorrect address, incorrect email address, or incorrect contact phone numbers or recipient’s name may result in delay of your delivery or your order not being delivered at all. Please call or email us immediately correct any error(s) you feel you may have entered during checkout.

MyTarp.com is not obligated to replace or refund any orders that are delayed or lost due to incorrect information provided at checkout.

Shipping or Delivery Errors

In case there is a shipping or delivery error by shipping carriers or MyTarp.com, such as incorrect items or boxes delivered, or carriers delivering to an incorrect address, such as to a wrong house, or carriers unable to deliver the shipment, customer is required to cooperate in good faith with MyTarp.com and shipping carriers to rectify the shipping or delivery error. If incorrect or extra products have been delivered, customer must promptly allow pickup and return of the products.

Low Price Guarantee

MyTarp.com refuses to be undersold. We guarantee lowest prices on your purchase. Please see our Price Guarantee Policy for more information.